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Privacy Policy

This Privacy Policy explains how Pavescape ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website www.pavescape.uk ("Site"), engage our Services (driveways, landscape gardening, groundworks), or interact with us. We are committed to protecting your privacy in compliance with UK GDPR and the Data Protection Act 2018.

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1. Information We Collect

  • Personal Information You Provide: Name, email, phone, address, billing details, job requirements (e.g., via enquiries, quotations, or forms).

  • Automatically Collected: IP address, browser type, device info, usage data (via cookies—see our Cookie Policy).

  • From Third Parties: Limited data from public sources, marketing partners, or social media (e.g., if you contact us via platforms).

We do not collect sensitive information (e.g., health, ethnicity) unless required for Services (with consent).

2. How We Use Your Information

We process data for:

  • Providing Services (e.g., quotations, bookings) – Legal basis: Contract performance.

  • Communicating (e.g., updates, feedback) – Legitimate interests.

  • Marketing (e.g., newsletters) – Consent (opt-in); you can unsubscribe anytime.

  • Compliance (e.g., legal obligations) – Legal requirements.

  • Improving Site/Services (e.g., analytics) – Legitimate interests.

  • Fraud prevention – Legitimate interests.

3. Sharing Your Information

We share data with:

  • Service providers (e.g., payment processors like Stripe, subcontractors) – For operations.

  • Authorities (e.g., if legally required).

  • Third parties in business transfers (e.g., merger).

We do not sell your data. International transfers (if any) use safeguards like UK adequacy decisions.

4. Cookies and Tracking

We use cookies for functionality, analytics, and ads. Manage preferences via our Cookie Banner. See Cookie Policy for details.

5. Retention

We retain data as needed (e.g., 6 years for financial records) or until you request deletion, unless legally required otherwise.

6. Security

We use technical/organisational measures (e.g., encryption, access controls) to protect data, but no system is 100% secure.

7. Your Rights

Under UK GDPR, you have rights to:

  • Access, correct, or delete your data.

  • Object to processing or withdraw consent.

  • Restrict processing or request portability.

Exercise rights by contacting us. We respond within 1 month. Complaints to ICO (www.ico.org.uk).

8. Children's Data

Our Services are not for under-18s; we do not knowingly collect their data.

9. Third-Party Links

Our Site may link to external sites; we are not responsible for their privacy practices.

10. Updates

We may update this Policy; changes posted here with date. Continued use implies acceptance.

For questions, contact info@pavescape.uk

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